FIELD OF SPECIALIZATION
2008-2012: TSC Teacher (Physics and Mathematics)
2012-2012: Administrative Assistant, School of Education, Karatina University
2012-2015: Senior Administrative Assistant, BPGS, Chuka University 2015-2016: Senior Administrative Assistant, FAHU, Chuka University
2016-2019: Senior Administrative Assistant, FBST, Chuka University
2019 to date: Lecturer, Department of Education
PhD in Educational Management, Chuka University
Master of Education (Educational Management), Egerton University
University Bachelor of Education Science, Egerton University
KEY RESEARCH PROJECTS
ISO 9001:2008 Quality Management System and the Quality of Services Offered in Public Universities in Kenya.
Mbaka, P. K (2018). Relationship between ISO 9001:2008 QMS and the Tangibles of Services Offered in Public Universities in Kenya. Journal of Education and Practice. ISSN 2222-1735 (Paper) ISSN 2222-288X (Online).
Mbaka, P. K., Jagero, N., Njagi, M. W., & Omolo, J. (2017). Influence of ISO 9001:2008 Quality Management System on the Tangibility of Services Offered in Public Universities in Kenya. Educational Research International, Vol. 6(3) August 2017.
Mbaka, P. K., Jagero, N., Njagi, M. W., & Omolo, J. (2017). Influence of ISO 9001:2008 Quality Management System on the Reliabilty of Services Offered in Public Universities in Kenya. European Journal of Research and Reflection in Educational Sciences. Vol. 5 No. 4, 2017.
Murithi, N., Gitonga, D., & Mbaka, P. K., (2013). School ICT Policy, a Factor Influencing Implementation of Computer Studies Curriculum in Secondary Schools. Journal of Education and Practice. Vol.4, No.28, 2013, ISSN 2222-1735.
Mbaka, P. K; Elias, M. E. & Muthaa, G. M. (2012). Secondary School Management: A Description of the Challenges Facing the Implementation of Free Secondary Education in Kenya. Lambert Publishers, ISBN: 978-3-659-17531-2.
Quality Service Improvement Strategies in Public Universities